Sales Policy for GemstoneShimmer
Effective Date: January 2, 2025
At GemstoneShimmer, we are committed to offering our customers a seamless and enjoyable shopping experience. Our sales policy outlines the terms and conditions that apply when purchasing products from our website, gemstoneshimmer.com.
Product Availability
All products available on our website are subject to availability. In the rare event that an item is out of stock or unavailable after your purchase, we will notify you promptly and offer the option to cancel the order or select an alternative product. We strive to keep our website’s product listings as accurate as possible, but inventory levels may fluctuate.
Pricing
Prices listed on our website are in US dollars and are subject to change without notice. While we make every effort to ensure accurate pricing, errors may occur. If we find an error in the pricing of an item you ordered, we will contact you to discuss the price discrepancy. You will have the option to either proceed with the order at the corrected price or cancel the order.
Order Confirmation
When you place an order with GemstoneShimmer, you will receive an order confirmation email that includes the details of your purchase. This email is not an acceptance of your order but a confirmation that we have received it. The sale is only considered complete once the order has been processed, shipped, and a shipping confirmation has been sent.
Payment
We accept various forms of payment, including major credit cards, debit cards, and other secure payment methods. Payment must be made in full at the time of purchase. Orders will only be shipped once payment has been successfully processed.
Shipping and Delivery
We offer various shipping options to meet your needs. Shipping costs are calculated based on the delivery address and selected shipping method. Delivery times may vary depending on your location and the shipping method chosen. GemstoneShimmer is not responsible for delays caused by third-party shipping carriers, such as FedEx, UPS, or USPS.
Once your order has been shipped, you will receive a tracking number to monitor your package’s progress. If your order does not arrive within the estimated delivery time, please contact us, and we will assist in locating your package.
Taxes
Sales tax will be applied to orders as required by local, state, or federal laws. The applicable tax rate is calculated based on the shipping address provided at checkout.
International Orders
At this time, GemstoneShimmer only ships to addresses within the United States. If we decide to offer international shipping in the future, we will update this policy accordingly.
Cancellations
Once an order is placed, it is processed immediately. As such, orders cannot be canceled once the processing has begun. If you need to modify or cancel an order, please contact our customer service team as soon as possible, and we will do our best to accommodate your request before the order is shipped.
Returns and Exchanges
Please refer to our Refund and Returns Policy for detailed information regarding returns, exchanges, and refunds.
Contact Us
If you have any questions about our Sales Policy or need assistance with your order, please feel free to contact us:
GemstoneShimmer
12087 Townline Rd, Grand Blanc, Michigan (MI), United States
Phone: (810) 695-0932
Email: info@gemstoneshimmer.com
